Ecommerce

A.I & Chatbots

Improve Conversations with you’re customer through Chatbots

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Generate Sales 24/7

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Reduce Abandon Cart Rate

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Increase Customer LTV

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Impersonation of the customer journey

24/7 Shopping

Our goal is to help Ecommerce owners have better conversation with their customers. Optimizing the customer journey from sales support to customer service, chat marketing provides a solution to the challenges store owners face in an increasing competitive environment.

Schedule a review with us now and see how we can help your Ecommerce business.

24/7 Sales & Customer Support

What are the biggest benefits of using a chatbot? For 64% of users the top benefit is the ability to get 24-hour service. 55% getting instant responses to enquiries. For 55% getting answers to simple questions. We help ecommerce companies build automated flows that add value to the shopping expeice for customers, shopping conversion rates.

Abandoned Cart Reduction

77.3% percent of shopping carts are abandoned (Source Shopify)  The primary channel for recovery of these carts is though email which has open rates of approximately 20% Source Mailchimp) Just changing to Facebook Messenger which has open rates of between 60-90% can crush abandoned cart rates rocket fuel sales.

Shopping Personalization

41% of consumers switched companies last year over a lack of trust and poor personalization (Source Accenture) But if you get it right, you can make huge gains. Gartner predicts a 15% profit boost by 2020 for those who successfully handle personalization in eCommerce.

The Future of Ecommerce: Why Chatbots are Essential

9 Tactics to Drive Sales & Improve the Shopping Experience.

Conversation drives sales. It makes sense that ecommerce organisations understand the very best way to have those conversations. This White Paper has been written specially for ecommerce organisations to highlight this changing market, to discuss the role of chat marketing and to unpick the misunderstanding of ‘what is a chatbot’.

Chatbot Statistics

(Source: Chatbots Life, 2019)
  • 40% of millennials say that they chat with chatbots on a daily basis 40% 40%
  • 64% of internet users say 24-hour service is the best chatbot feature 64% 64%
  • 57% of people prefer to deal with a chatbot than a real-life assistant 57% 57%
  • 53% of customers are more likely to shop with businesses that they can message 53% 53%
Company

About Gabba

info@wearegabba.com