You don’t need to automate everything. You just need to automate the right things.
And yet, most small businesses are missing 5 or 6 of the easiest wins.
This post breaks down the 6 highest-impact areas we recommend automating — whether you’re just starting out or already dabbling in AI.
1. FAQ Responses
Whether it’s via WhatsApp, your website, or email — customers keep asking the same things.
AI chatbots can handle 80%+ of these instantly, 24/7.
2. Lead Qualification
Stop wasting time on poor-fit leads.
A simple WhatsApp bot can pre-screen inquiries and send only qualified prospects to your inbox or CRM.
3. Candidate Pre-Screening
If you’re hiring, AI can handle basic screening questions, availability checks, and even auto-schedule interviews.
4. Form Follow-Up
When someone fills out your form, what happens next?
Automate smart replies, resource delivery, and scheduling — without lifting a finger.
5. Meeting Summaries
Tools like Fireflies or Sembly turn meeting recordings into usable action points.
Cut note-taking and stay aligned.
6. Internal FAQs / SOP Lookup
Your team keeps asking about processes, systems, and documents.
Train an internal chatbot on your SOPs and give them instant, accurate answers.
Start Small. Scale Smart.
You don’t need to do it all at once.
Pick 1–2 of the tasks above, automate them, and reinvest that saved time into growth.
Need help? We’re here.
👉 Book a 30-min AI opportunity call