by Nathan Smith | Dec 1, 2022 | Chatbots
1. Voice assistants go big! In 2020, there will be 4.2 billion digital voice assistants used in devices around the world. Statista says that by 2024, that number will reach 8.4 billion units That number’s higher than the world’s population- that a lot of Christmas... 
by Nathan Smith | Jun 9, 2022 | Chatbots
Here’s one of my favourite facts, George Harrison was 26 when The Beatles broke up! A quick disclaimer, I’m a Beatles fan, not massive I mean that’s a big subject in itself – probably a 7/10 on the fan boy scale. If you’re not a fan hopefully to get a... 
by Nathan Smith | Mar 10, 2022 | Chatbots
Client Journeys At Gabba, we live and breathe chatbots. But that’s not usually the case for our clients, who are entering a brave new world of cutting-edge AI to help grow their organizations. With this in mind, we work to a three-step process with our clients across... 
by Nathan Smith | Feb 24, 2022 | Chatbots, Customer Service
Customers across sectors have wanted the same things from time immemorial: They want to be acknowledgedThey want their questions answeredThey want good serviceThey want to feel valued Customer service itself isn’t rocket science – but 21st-century customer service... 
by Nathan Smith | Feb 10, 2022 | Chatbots
What is a chatbot? And how do chatbots work? Here we’ll explain exactly what chatbots are, how they work and, importantly, how to make them work really well for your organization. What is a Chatbot? A chatbot is a service that customers interact with via a chat... 
by Nathan Smith | Jan 26, 2022 | Chatbots
Well-designed chatbots can revolutionize your organization, with wide-ranging benefits across recruitment, HR, sales, customer service and support, export and business strategy. Here are just some of the great competitive advantages that chatbots can bring to your... 