How Do Chatbots Work?

How Do Chatbots Work?

They’re a hot topic, and every business wants one.  But what is a chatbot? And how do chatbots work? Here we’ll explain exactly what chatbots are, how they work and, importantly, how to make them work really well for your organization. What is a Chatbot? Put...
Chatbot Strategy: Five Top Tips

Chatbot Strategy: Five Top Tips

Here are five key tips for coming up with a great chatbot strategy for your organization! “For companies that are just beginning the bot journey, the critical first step is to develop a bot strategy.” – Accenture Digital report ‘Chatbots Are Here to Stay’....
How Chatbots can Reduce Abandoned Cart Rates

How Chatbots can Reduce Abandoned Cart Rates

Here’s one of my favourite facts, George Harrison was 26 when The Beatles broke up! A quick disclaimer, I’m a Beatles fan, not massive I mean that’s a big subject in itself – probably a 7/10 on the fan boy scale. If you’re not a fan hopefully to get a sense on just...
Quick-Fire Chatbot FAQs!

Quick-Fire Chatbot FAQs!

Q1.         Where did chatbots come from, and what are they exactly? A1.          Chatbots came out of the past decade’s developments in artificial intelligence (AI). Put simply,...