by Nathan Smith | Feb 10, 2022 | Chatbots
What is a chatbot? And how do chatbots work? Here we’ll explain exactly what chatbots are, how they work and, importantly, how to make them work really well for your organization. What is a Chatbot? A chatbot is a service that customers interact with via a chat... 
by Nathan Smith | Jan 26, 2022 | Chatbots
Well-designed chatbots can revolutionize your organization, with wide-ranging benefits across recruitment, HR, sales, customer service and support, export and business strategy. Here are just some of the great competitive advantages that chatbots can bring to your... 
by Nathan Smith | Jun 10, 2020 | Chatbots, Customer Service
Before we talk customer service and chatbots, its important to acknowledge that customers across all sectors have wanted the same things from time immemorial: They want to be acknowledgedThey want their questions answeredThey want good serviceThey want to feel valued... 
by Nathan Smith | Jun 3, 2020 | Chatbots, Dentists
Chatbots are changing the dental practice for the better! But let me reassure you from the outset, this article is not about dentists hanging up their plaque removers and chatbots carrying our complex molar extractions! The chatbot market is one of the... 
by Nathan Smith | May 29, 2020 | Chatbots
They’re a hot topic, and every business wants one. But what is a chatbot? And how do chatbots work? Here we’ll explain exactly what chatbots are, how they work and, importantly, how to make them work really well for your organization. What is a Chatbot? Put... 
by Nathan Smith | Apr 24, 2020 | Chatbots
Here are five key tips for coming up with a great chatbot strategy for your organization! “For companies that are just beginning the bot journey, the critical first step is to develop a bot strategy.” – Accenture Digital report ‘Chatbots Are Here to Stay’.... 