by Nathan Smith | Mar 10, 2022 | Chatbots
Client Journeys At Gabba, we live and breathe chatbots. But that’s not usually the case for our clients, who are entering a brave new world of cutting-edge AI to help grow their organizations. With this in mind, we work to a three-step process with our clients across... 
by Nathan Smith | Feb 24, 2022 | Chatbots, Customer Service
Customers across sectors have wanted the same things from time immemorial: They want to be acknowledgedThey want their questions answeredThey want good serviceThey want to feel valued Customer service itself isn’t rocket science – but 21st-century customer service... 
by Nathan Smith | Feb 10, 2022 | Chatbots
What is a chatbot? And how do chatbots work? Here we’ll explain exactly what chatbots are, how they work and, importantly, how to make them work really well for your organization. What is a Chatbot? A chatbot is a service that customers interact with via a chat... 
by Nathan Smith | Jan 26, 2022 | Chatbots
Well-designed chatbots can revolutionize your organization, with wide-ranging benefits across recruitment, HR, sales, customer service and support, export and business strategy. Here are just some of the great competitive advantages that chatbots can bring to your... 
by Nathan Smith | Jun 10, 2020 | Chatbots, Customer Service
Before we talk customer service and chatbots, its important to acknowledge that customers across all sectors have wanted the same things from time immemorial: They want to be acknowledgedThey want their questions answeredThey want good serviceThey want to feel valued... 
by Nathan Smith | Jun 3, 2020 | Chatbots, Dentists
Chatbots are changing the dental practice for the better! But let me reassure you from the outset, this article is not about dentists hanging up their plaque removers and chatbots carrying our complex molar extractions! The chatbot market is one of the... 